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Privacy Policy

Your privacy is important to us at SamaX. We respect your privacy regarding any information we may collect from you across our website

This Privacy and Cookies Policy (“Privacy Policy”) applies to your personal data that AI
Dial Tone Trading LLC and its subsidiaries and affiliates worldwide (collectively, “Sama
X,” “we,” “our,” or “us”) process when you interact with us through our website www.samax.com (the “Site”) and related services (the “Services”). It also details your rights regarding your personal data.

By using our Site and Services, you consent to the practices described in this Privacy
Policy. If you do not agree with this Policy, you may still browse the Site but will be
unable to place orders or access certain features of our Services.

1. Who This Policy Applies To

This Privacy Policy applies to:

  • Clients who place orders on our Site;
  • Users who participate in promotions or subscribe for updates;
  • Individuals who communicate with us;
  • Business partners, including suppliers, service providers, and intermediaries.

2. When We Collect Your Data

We collect personal data that you provide when you:

  • Communicate with us or make an inquiry about our Site, products, or Services via email, telephone, post, our website, or social media channels;
  • Subscribe to our mailing lists and newsletters via our website;
  • As a client, request services from us (or work for someone who does);
  • As a supplier, provide goods or services to us (or work for someone who does).

3. Data We May Collect

We collect the personal data you provide, including:

  • Your name
  • Your age
  • Your date of birth
  • Your phone number
  • Your residential address

Additionally, we may collect personal data when you use our Site and related Services,
such as:

  • Your visit frequency, feedback, and marketing preferences
  • Records of interactions, including customer support inquiries and complaints
  • Data on how you use our Site, including purchase history and engagement with promotions
  • IP address, device type, browser details, time zone, and location

4. How We Use Your Data

We process your data for the following purposes:

  • Providing and improving our Services, including fulfilling orders and customer support.
  • Marketing and communication, such as promotional emails and personalized offers.
  • Security and fraud prevention, to ensure the safety of our users and compliance with legal requirements.
  • Research and analytics, to understand user behavior and enhance our Services.

Your Rights: You have certain rights regarding your data, including:

  • Right to Information: Understanding how your data is used.
  • Right to Access: Requesting a copy of your data.
  • Right to Rectification: Correcting inaccurate or incomplete data.
  • Right to Deletion: Requesting the deletion of your data where applicable.
  • Right to Object: Opposing the processing of your data in certain cases.

To exercise your rights, contact us at [insert email address].

5. Why We Process Your Data

We process your data under the following legal bases:

  • Contractual Necessity: To fulfill orders or provide customer support
  • Legitimate Interest: To improve services, conduct market research, and enhance user experience
  • Marketing: For marketing communications, provided we have your explicit consent, with the option to withdraw at any time
  • Legal Obligation: To comply with regulatory requirements and law enforcement requests

6. Data Sharing and Cross-Border Data Transfer

We may share your data within our group companies, including subsidiaries, affiliates,
and related entities, or with business partners, service providers, vendors, consultants,
and marketing partners on an as-needed basis for service provision.


Your data may also be shared with government authorities and law enforcement
agencies for crime prevention or if required by law, legal obligations, or to protect our
rights.


As a global entity, we may store and process your data outside your country of
residence. We use data centers that comply with industry standards and applicable data
privacy laws, ensuring that your rights are preserved and processing is carried out
lawfully.

7. Data Retention

We retain your data for as long as necessary to:

  • Fulfill contractual obligations;
  • Provide Services and comply with legal requirements;
  • Conduct business analytics and improve our offerings.

Data may be retained longer in cases where required by law, regulatory obligations, or dispute resolution.

8. Data Security

We implement security measures to protect your data against unauthorized access,
loss, and misuse. However, while we strive to ensure security, no online transmission is
100% secure. You use our Site at your own risk.

9. Cookies

Cookies help us remember you, your browsing device, and how you use this Site. They
also provide insights into your interests, improving your browsing experience and
enabling essential services. Cookies are stored locally on your device’s hard drive.
We will only use cookies with your consent. If you refuse, certain Site features may be
unavailable.

10. Privacy Policy Updates

We may update this Privacy Policy from time to time. We encourage you to periodically
review this page to stay informed about our data practices. Changes become effective
upon posting on the Site.

11. Contact us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

  • Email: [insert email address]

By using our Site and Services, you acknowledge that you have read, understood, and agree to this Privacy Policy.

Last Updated: 19 March 2025